Senior officials are the Government’s interface with the public and it is their ability to lead with empathy that can determine their success
EMOTIONAL Quotient (EQ) has an important role to play in making the workplace happy and healthy. What is Emotional Intelligence (EI)? It is not a fuzzy term anymore. Broadly, it encompasses intrapersonal and interpersonal skills. People who know their emotions can manage disruptive feelings, understand the undercurrents and use that knowledge to create better relationships and results. Read more..